Bob Marshall - Chief treat officer & dog dad
Bob Marshall
With a career spanning multiple industries, Bob brings deep expertise and a passion for pets to Naturally Dogs and Cats.
Bob’s professional journey began in the pet food industry, where he worked as a Pet Nutrition Specialist for Nutro. His dedication and knowledge quickly earned him a promotion to Certified Trainer, allowing him to educate pet owners in major retail stores like PetSmart, Petco, and Pet Supplies Plus. Over his nine years in the industry, he gathered invaluable insights into pet nutrition and consumer needs, setting the foundation for his future as a business owner.
Recognizing the demand for high-quality pet products and personalized service, Bob took a leap of faith in 2014, opening his first store in downtown Hartford as part of the city's “IConnect” program. This initiative supported small businesses in revitalizing storefronts, allowing entrepreneurs to test their ideas before securing a permanent location. After five months, Bob committed to a lease at 10 Trumbull St., where Naturally Dogs and Cats thrived for years.
Despite challenges—including rising rent and road construction near Bushnell Park—Bob remained dedicated to his mission. In 2020, the store relocated to 50 Asylum St., but the timing was tough: the move coincided with the statewide COVID-19 shutdown. Operating with limited staff and reduced hours, Naturally Dogs and Cats struggled through the pandemic as consumer habits shifted to online shopping.
Determined to keep his dream alive, Bob made a strategic move in the spring of 2022, opening a new location at 148 North Road in East Windsor. With lower rent, a backyard perfect for future dog play areas, and a more stable suburban customer base, this transition positioned the business for long-term growth. In 2023, a friend helped fund a self-service grooming station, further evolving the brand’s identity. Today, Naturally Dogs and Cats proudly focuses on its Self-Service Dog Wash and Biscuit Bar, offering a unique experience for pet owners who want the best for their furry companions.
Bob lives in Enfield with his two Jack-Weenie mixes, Lulu and Luigi. He is the Past President of the Greater New England Division of the International Association of Administrative Professionals and remains an active board member of the Enfield Dog Park.
